computer froze on me and it wont get past a blue screen. here’s what happened i was entering addresses into the address book in accessories and i was trying to insert the addresses into Word Perfect and it wouldnt let me and it said something about Outlook so "Sir Tech" came down and inserted a product key into Outlook and it turned out to be a trial version. He left, i found away to put the addresses into Word Perfect, while i was typing more addresses the computer froze nothing worked so i pressed the power button on the PC and it shut off just like if you went to Start. But when i turned it back on it gave me options how to start(safe mode, last one that worked ect.) i chose The Last Working one but it came up with a blue screen saying that windows was shutdown to prevent harm and it said something about BIOS so i shut off, tried every possible way but even when choosing Safe Mode the blue screen pops up. it’s a Dell w/ Widows XP media addition. Please Hurry